Job Description

Job Description

Job Description

Revenue Operations Manager ​

About Us:

ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50+ team members spread across the globe with 30+ members based in Austin, Texas. We are seeking an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset.

What You’ll Do:

We’re looking for someone who can partner with senior leadership to help drive revenue effectiveness. This includes establishing measurable processes to improve sales & marketing efficiency and automating areas to help drive growth goals. Day-to-day, you’ll work with our customer-facing teams to document and build strong relationships with those departments. Additionally, you’ll aid in producing actionable reporting and analysis to help align initiatives across departments and provide insight into company health.

Your Impact:

• Establish thoughtful and innovative strategies to improve operational efficiency across our client-facing teams to drive revenue
• Elevate our core operational processes
• Assist senior leadership with standardized business reporting and strategic planning
• Partner with various cross-functional leaders to ensure alignment on projects and initiatives
• Monitor and maintain data quality in HubSpot
• Create forecasts and build dashboards for Sales, Marketing, and Customer Success teams to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals
• Provide hands-on support to teams by providing help with ad hoc projects and reporting from various internal systems.

What we're looking for:

• Experience:
  • 4+ years experience in revenue operations in SAAS
  • Proven ability to utilize data insights to drive decision-making
• Tech-Savvy:
  • You're a Hubspot expertise
  • Hold a RevOps Hubspot certification
  • Possess stellar analytical skills
  • Experience with QuotaPath preferred
• Personality traits:
  • Passionate about pioneering innovative, highly effective tools & processes
  • Solutions-oriented - you always find a way
  • Critical thinker, you don’t just look at what we’re doing today but are constantly thinking about ways we can improve to supercharge our growth
• Attitude:
  • You're adept at navigating ambiguity and excelling in dynamic, rapidly growing organizations. You approach challenges with a positive attitude and take initiative to find solutions.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• Enjoy 22 days of PTO plus public holidays
• Benefit from 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position working out of our Austin, TX office 2 days a week
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.

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