Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Qualifications:

• Minimum of six (6) months of housekeeping or cleaning role experience is preferred.
• Basic English communication skills are preferred.
• Excellent customer service and hospitality skills are required.
• Able to work in both indoor and outdoor environments as required.
• Must be able to stand, stoop, bend and walk for prolonged periods of time.
• Must be able to pull and/or push up to 250lbs during shift.
• Must be able to lift up to 50lbs.
• Must be able to work a flexible schedule, including days, nights, weekends and holidays as required.

Responsibilities:

• Clean and sanitize all assigned rooms with proper chemical and cleaning methods within shift time requirements, passing inspections, making beds, cleaning floors, bathrooms, shower walls, tubs, doors, toilets, windows, emptying trash cans, glasses and cleaning or dusting all surfaces and performs a visual inspection before leaving rooms.
• Uses proper chemicals when cleaning as described by the department procedures and safety regulations.
• Perform all job responsibilities safely using personal protective equipment and within range of motion with appropriate tools.
• Replaces all amenities and linens according to Loews standards.
• Maneuver housekeeping carts with supplies, amenities, clean linen, and keep housekeeping carts clean and organized.
• Operate a Smartphone device to access guest room assignments and report unusual room conditions or rooms in need of repair by submitting work orders.
• Other duties as assigned.

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