Job Description

Business Analytics And Insight Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary: Join athenahealth as a Business Analytics and Insight Associate, where you will play a pivotal role in translating data into actionable insights that support our health care technology solutions. This position is based in Boston, MA, and offers a hybrid work arrangement, blending both in-person and remote collaboration. You will report to the Analytics Senior Manager, contributing to the growing analytics team focused on advancing operational and strategic decision-making.

Team Summary: The analytics team is responsible for developing and supporting performance analytics and corporate planning to assist key business and operations leaders across athenahealth's divisions. This team ensures that data-driven insights inform effective strategies and initiatives that improve healthcare delivery and business outcomes. By partnering closely with cross-functional teams, the analytics group shapes the understanding of business trends and contributes to athenahealth's mission of transforming healthcare.

Essential Job Responsibilities:

• Analyze business processes and data to identify opportunities for improvement and growth.
• Develop and maintain reports and dashboards using SQL and analytical tools to support business needs.
• Collaborate with business stakeholders to gather requirements and translate them into data-driven solutions.
• Assist in the design and implementation of data models, leveraging intermediate SQL and programming skills in R or Python.
• Validate the accuracy and integrity of data, ensuring reliable and actionable analysis.
• Participate in cross-functional projects to deliver insights that drive operational and strategic decisions.
• Communicate findings and recommendations clearly to both technical and non-technical audiences.

Additional Job Responsibilities:

• Support ad-hoc data requests and analyses as needed by different teams.
• Contribute to process documentation and best practice guides for analytics workflows.
• Assist in the continuous improvement of analytics tools and methodologies.
• Engage with external data sources and vendors as necessary to enrich internal analysis.
• Help monitor key performance indicators and assist in trend analysis.
• Participate in team meetings and contribute to overall team knowledge sharing.
• Provide training and support for end-users on analytics tools and reports.

Expected Education & Experience:

• Bachelor's degree in Business, Data Science, Economics, Computer Science, or a related field.
• 0 to 3 years of professional experience in business analysis or related roles.
• Intermediate proficiency in SQL is required.
• Experience utilizing data visualization tools such as Power BI or Tableau is preferred.
• Experience analyzing healthcare revenue data is preferred.
• Familiarity with programming languages such as R or Python is preferred.
• Strong analytical and problem-solving skills.
• Effective communication skills, capable of presenting data and insights clearly.
• Ability to work independently and collaboratively in a hybrid work environment.

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