Job Description

Training Manager

Location: San Diego, CA

Pay: $35.55/hr

Travel: 90% travel

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

BCI seeks a dedicated and passionate Training Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider.

Employee Resources Group - Women in Healthcare Security Network provides scholarship, mentorship, and other great programs for women.

JOB SUMMARY:

The Regional Training Manager’s role is to plan, coordinate, and deliver training, and staff development

programs, and support compliance administration in assigned healthcare facilities for security officers,

supervisors and other employees to ensure the physical and personal security and safety of staff,

members, and visitors at the assigned healthcare facility.

Responsibilities/ Duties:

• Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based, physical tactics training and drills, or through other creative avenues.
• Provide an atmosphere in which all client staff, members, and visitors know that the client responds to and cares about their needs; provide a courteous, respectful, and pleasant interaction with each client staff, member, and/or visitor; present a professional image of BCI, the client and its Security Department. Maintain and display good public relations skills in all interactions.
• Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
• Evaluate training materials, modes of training delivery, and training content, and collaborate with the Content Development team to amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations.
• Research and remain current in all federal and state-wide mandatory training requirements to meet company compliance efforts
• Communicate with and support management in achieving training and development objectives and goals for training
• Learn healthcare facility-specific procedures and policies
• Read and interpret documents such as police reports, local and state laws, instructions and procedure manuals.
• Adhere to all company policies and procedures and remain in compliance with local, state, and federal regulations.
• Design, plan, and organize training programs, policies, and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual, and company mandated requirements.
• Maintain training records and prepare statistical reports to evaluate the performance of training activities and instructors.
• Support compliance administration and collaborate with the site to schedule necessary training to meet compliance requirements
• Company benefits include – see all the details at
• Fully paid employee benefits plus family medical benefits (after nominal monthly contribution)
• Vacation Pay – 40 hours per year (5 days).
• Holidays: BCI offers a holiday schedule each year which includes New Year’s Day, MLK Day, Presidents Day, Memorial Day, Juneteenth National Independence Day, Fourth of July, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.
• Additional employee options available; Dental, Vision, 401k (Retirement), Short- & Long-Term Disability, Employee Assistance Programs, Voluntary Life and AD&D Insurance, Supplemental Insurance, PTO, Recognition Programs, Training & Career Development, Pet Insurance, Hospital Indemnity Plan.

Required Skills/ Knowledge:

• Demonstrate excellent written and verbal communication and interpersonal skills
• Excellent presentation and group facilitation skills
• Excellent planning, organizing, research, and project management skills
• Knowledge of or ability to learn healthcare security operations and procedures
• Able to pass each healthcare competency exam and/or skills lab
• Adhere to applicable state, county and municipal licensing requirements for Security Officers
• Maintain professional composure when handling crisis situations
• Basic computer skills, including intermediate operational knowledge of PowerPoint
• High-quality customer service skills
• Critical thinking and problem-solving skills
• Ability to be an effective team member and manage multiple tasks with good time-management
• Must own a reliable form of transportation (may be used in performance of duties)
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws monitor progress of trainees
• Associate's Degree

Preferred Experience/ Education:

• Five (5) years of security management or training experience, or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company
• Bachelor’s Degree

Job Type: Full-time

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