Training Manager Job at MV Transportation, Boston, MA

L1JIN0lxdFFZWVZnSHcxakxPVm1JMmVqRHc9PQ==
  • MV Transportation
  • Boston, MA

Job Description

Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities:

MV Transportation is seeking an experienced  Training Manager who will manage the call center training program. The Training Manager will deliver training programs to improve agent performance, customer service, collaborate with other managers, analyze performance data, and ensure training aligns with business goals and quality standards. 

 

 

Job Responsibilities:

  • Maintain training and personnel files
  • Establish and maintain the application flow log
  • Schedule and perform applicant interviews
  • Ensure all required paperwork and documentation are complete and sent to the corporate office
  • Perform classroom instruction that meets or exceeds MV requirements
  • Maintain all training records
Qualifications:

Talent Requirements:

  • High school diploma or equivalent
  • Clean driving record
  • Excellent verbal and written communication skills
  • Working knowledge of word processing and spreadsheet software
  • Strong organizational skills required
  • Excellent customer service required
  • Act as a back-up for the Safety Manager
  • One (1) to three (3) years of training experience
  • Experience as a Classroom Instructor preferred

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

 

#appcast

Job Tags

Work at office, Local area,

Similar Jobs

Gulfstream Aerospace Corporation

Aircraft Maintenance Technician IV A&P Job at Gulfstream Aerospace Corporation

 ...Job Description Aircraft Maintenance Technician IV A&Pin GAC Palm Beach Unique Skills: Fifth shift, weekend night position...  ...description for details. Must be able to pass a Palm Beach Airport Authority background check. Education and Experience... 

Mobomo, LLC

Senior React Developer Job at Mobomo, LLC

 ...Mobomo is seeking a talented Senior React Developer to join our collaborative team. We are looking for a professional with a strong background in software development, who thrives in an agile environment and is passionate about delivering user-centric solutions. Key Qualifications... 

Universal Health Services

Music Therapist Job at Universal Health Services

 ...Responsibilities Music Therapist - Full-Time - Day Shift HAVENWYCK HOSPITAL (a UHS facility) Havenwyck Hospital is a Joint...  ...The Music Therapist is responsible for the provision of Music Therapy services, including assessment, treatment planning, therapeutic... 

Rehmann

Audit & Assurance Experienced Staff Associate Job at Rehmann

 ...more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm's success. When you join our...  ...statements prior to the beginning of an engagement Performing audit procedures for moderately complex areas Identifying and... 

Arootah

Health Coach Job at Arootah

 ...Job Description Job Description New York, NY (Remote) Role:HEALTH COACH Who We Are: Arootah is a rising personal and professional development leader in the Investment and Financial Services industry. Our mission is to empower and elevate the performance of...