Job Description

SERVPRO Team Shaw  - Awarded #4 FASTEST Growing Mid-Market companies in DFW by Dallas Business Journal in 2024.

SERVPRO Team Shaw is one of the largest SERVPROs in the country and has grown from one location in 2019 to 30 locations today. We have grown 10x in the last 3 years and are looking to double in growth in the near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. 

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!

Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as Training and Marketing Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!"

A Training and Marketing Manager is a professional responsible for overseeing both the development and delivery of employee training programs, as well as managing all aspects of a company's marketing strategy, essentially combining the functions of a training manager and a marketing manager into one role. 

Key responsibilities:

• Training Development:
• Identifying training needs across different departments within the company. 
• Designing and creating training materials, including online modules, presentations, and manuals. 
• Developing new employee onboarding programs. 
• Managing the training calendar and scheduling sessions.
• Evaluating the effectiveness of training programs through assessments and feedback loops. 

• Marketing Strategy:
• Developing and executing comprehensive marketing plans aligned with business goals. 
• Overseeing marketing campaigns across various channels like social media, email, and website. 
• Managing marketing budgets and resource allocation. 
• Analyzing marketing data to measure campaign performance and identify areas for improvement. 
• Maintaining brand consistency across all marketing materials. 

Required Skills

Strong communication skills:

• Effectively conveying training information to employees and presenting marketing ideas to stakeholders.

Project management skills:

• Organizing and coordinating training programs and marketing campaigns with deadlines.

Analytical skills:

• Evaluating training effectiveness and analyzing marketing data to make informed decisions.

Creativity:

• Designing engaging training content and developing innovative marketing strategies.

Leadership abilities:

• Motivating and guiding employees through training programs. 

Desired Qualifications:

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in both training development and marketing roles.
• Familiarity with learning management systems (LMS) and marketing automation tools. 

This is a full-time, exempt position. Compensation is based on experience. Business hours are Monday-Friday, 8:00 a.m. to 5:00 p.m. Benefits include group health, dental, vision, 401K, PTO, and paid holidays. Must be able to work in the U.S. without sponsorship, have reliable transportation, a valid unrestricted driver's license, and pass a background check.

  Each SERVPRO® Franchise is Independently Owned and Operated. 

 All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Job Tags

Similar Jobs