Job Description
Salary: $35,172.80 - $48,880.00 Annually
Location : Kinston, NC
Job Type: Full-Time Regular
Job Number: 01312
Department: Public Services
Division: Meter Services
Opening Date: 02/24/2025
Closing Date: Continuous
Description Performs intermediate semiskilled work installing, troubleshooting, servicing and disconnecting electric and water distribution services, and related work as required. Work is performed under the moderate supervision of the Support Services Coordinator. Regular, reliable attendance is an essential function of this position.
Essential Functions Testing, repairing, installing and maintaining smart electric and water meters and maintaining records. - Troubleshoots and repairs problems with electric and water meters, change out communications device, programming issues and demand registers; changes out meters when required.
- Pressure test water lines.
- Reprograms, repairs, tests and cleans meters that are returned to meter shop; ensures meters are ready for reuse.
- Checks to see that meters are correctly installed and functioning properly.
- Enters data into smart grid/billing software including electric/water meter numbers and communication device numbers.
- Verifies accuracy of information put into billing inventory system in regard to meter numbers, communications device and multiplier.
- Disconnects meters for non-payment; reinstates service upon payment.
- Receives and responds to customer inquiries and complaints.
- Maintains vehicle records, ensuring safety compliance.
- Assists in training new meter personnel.
- Maintains on-call status as required.
- Performs related tasks as required.
Minimum Qualifications - High School diploma or GED, or equivalent combination of education and experience.
- Minimum 1 year experience preferred.
- General knowledge of the use of computers and the ability to learn smart grid/billing software.
- General knowledge of basic plumbing and electrical skills.
- General knowledge of the methods and procedures involved in the reading of meters and recording consumption.
- General knowledge of the geography and street locations of the city.
- Ability to use automated consumption recording device.
- Ability to write legibly.
- Ability to make simple arithmetical calculations rapidly and accurately.
- Ability to walk for continuous periods under varying climatic conditions.
- Ability to establish and maintain effective working relationships with associates and the general public.
- Possession of a valid driver's license in the state of North Carolina.
Physical Demands This work requires the occasional exertion of up to 50 pounds of force; work regularly requires standing, walking and using hands to finger, handle or feel and occasionally requires speaking or hearing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work requires depth perception, color perception and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires use of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions and occasionally requires exposure to extreme cold (non-weather) and exposure to extreme heat (non-weather); work is generally in a loud noise location (e.g. heavy traffic, large earth-moving equipment).
All full-time regular employees are offered a comprehensive benefits package which includes, vacation, and sick leave and twelve holidays. Also available are medical, dental, vision, and life insurance. For an overview of the City of Kinston's benefits package offered please click here: . City of Kinston, NC
Job Tags
Full time,