Service Coordinator Job at Martin Systems, Green Bay, WI

OXhYOEtxbFZibzlnRXdac0llQnNMMk9t
  • Martin Systems
  • Green Bay, WI

Job Description

Martin Systems

Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations.

Role Overview

Creates inspection schedule and dispatches inspectors accordingly. Maintains jobs in the inspection software and invoices customers appropriately.

Key Responsibilities

· Maintain quality customer relations by effective communication and interaction between customers and inspectors.

· Schedule inspectors for inspections to ensure efficient and effective system maintenance.

· Ability to navigate inspection software to assist inspectors and/or customers as necessary.

· Enter and track inspection work orders, inspector's time to complete work, and follow-up on open work orders to ensure accurate account information is being processed.

· Ensure billing for inspection work is completed in a timely manner.

· Inform appropriate departments of certain requests that are initiated by customers but cannot be performed by the Inspections team and make appropriate follow up comments in database.

· Perform special projects and all other duties as assigned.

Qualifications

· High school diploma

· One year of customer service experience, or equivalent

· Must have a working knowledge of Microsoft applications.

· Strong organizational skills and outstanding communication skills are necessary to work in this fast-paced and high-pressure environment.

· Ability to work within a team environment

Work Requirements:

· Position is considered sedentary and requires extended periods of telephone and PC exposure.

EEOC Statement

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Tags

Full time, Local area,

Similar Jobs

Heartisan Foods

First Shift Production Line Worker Job at Heartisan Foods

 ...wages provided assume perfect attendance and achieving the attendance bonus each week . Previous experience in an assembly line, production, or packaging environment - especially the food industry is preferred, but not necessary. No special education required.... 

Select Staffing

Forklift Turret Operator Job at Select Staffing

Description Job Title: Turret Forklift Operator Location: Tracy, CA Pay: $23.00 per hour Shift: 2nd Shift | 1:30 PM - 10:00 PM We're Hiring Immediately! Join a leading home goods and furniture distribution warehouse in Mountain...

Whole Foods Market

Prepared Foods Cook / Food Production - Part Time Job at Whole Foods Market

 ...Description A career at Whole Foods Market is more than just the...  ...customers and Team Members at all times. All positions must be...  ...skills and willingness to work as part of a team. Ability to deliver...  ...ethic and ability to work in a fast-paced environment with a sense... 

EY

Master Data Governance/Management - Senior - Consulting - Location OPEN (San Jose) Job at EY

 ...Master Data Governance/Management - Senior - Consulting - Location OPEN Join EY's Analytics and Data team as a Senior Consultant in Master Data Governance/Management. This role requires helping clients define and drive data management strategy and technology implementation... 

Interstate Therapy Solutions

Speech Language Pathologist - Hospital Outpatient Job at Interstate Therapy Solutions

 ...confidence I now bring to my career path." - Marley Lisboa OTR/L, MBA in HCA Job Type: Full-time Pay Range: $52 - $65 per hour...  ...Speech Language Pathologist or ability to obtain license. Recent graduates and experienced Speech Language Pathologists encouraged to apply...