Job Description

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required: Bachelor's Degree Minimum Year(s) of Experience: 7 year(s) of consulting with relevant experience and proven technical and functional expertise in Finance and Accounting functions - Billing, Accounting, Cash & Collections. Proven knowledge of accounting systems/ GL integration, billing systems or revenue recognition. Preferred Qualifications: Degree Preferred: Master's Degree Preferred Fields of Study: Computer and Information Science, Management Information Systems, Accounting & Technology, Supply Chain Management Additional Educational Preferences: Other Business Technology fields of study may be considered. Certification(s) Preferred:

• Conga(Apttus) Billing Administrator
• Zuora Billing Consultant
• Zuora Revenue Analyst
• Salesforce Billing Specialist Superbadge
• Salesforce Advanced Billing Specialist Superbadge
• Revenue Cloud Accredited professional

Preferred Knowledge/Skills: Possesses 7-10 years of experience in a professional services organization, as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or salesforce.com solutions (Force.com platform a plus). Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs. Demonstrates experience working in the Quote-to-Cash domain with experience in at least two of the following domains:

• Quote & Order Management;
• Billing, Invoicing & Collections; and,
• Revenue Accounting and Automation.

Demonstrates experience working on at least 3 projects from design through go-live on any of the following platforms in the Order to Cash domain:

• Zuora;
• Apttus/Conga;
• Aria;
• Salesforce Revenue Cloud; and,
• Rev Pro, Rev Stream or SAP RAR.

Possesses deep understanding of transactional, recurring, consumption-based, subscription and project-based monetization models. Demonstrates leadership abilities to lead business discussions with clients and guide them to make design choices. In-depth understanding and experience of the upstream requirements in Quoting and ordering driven by ASC 606 revenue standards. Experience with data migration considerations for a billing and revenue application. Experience with Agile methodologies. Demonstrates intimate knowledge and/or a proven record of success in the following areas:

• Work seamlessly in a virtual environment to complete projects with team members based in various locations, domestically, and globally;
• Lead and/or facilitate teams to develop client proposals, leveraging extensive business development and relationship management know-how to identify and address client needs;
• Develop and sustain client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities;
• Supervise staff, which includes creating a positive environment by monitoring workloads of the team, respecting the work-life quality of team members, providing feedback in a timely manner, performing a critical review of other’s work, informally coaching staff, and keeping leadership informed of progress and issues;
• Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation;
• Possess project management skills in relation to data management projects, including developing project plans, budgets, and deliverables schedules;
• Be creative thinking, have individual initiative, and have flexibility in prioritizing and completing tasks;
• Research and analyze pertinent client, industry, and technical matters;
• Have desire to obtain Salesforce and deep industry sector(s) specialization over time; and,
• Possess the ability to approach clients and team members in an organized and knowledgeable manner and to deliver clear requests for information.

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