Job Description

The Physicians' Clinic of Iowa Department of Orthopedics is seeking a full-time Receptionist for its busy practice.

Responsibilities will include, but are not limited to:

• Greet patients in a pleasant, prompt, and helpful manner



• Check patients out from their appointment and schedule any future needed appointments. 



• Answer phones, answer general patient questions, and collect co-pays if not captured at check in.



• Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system. 



• Schedule, reschedule or cancel appointments as requested by referring providers or patients 



• Will also perform other basic clerical duties.

Requirements:

• The successful candidate will have the ability to multi-task, maintain patient confidentiality, and demonstrate a high level of professionalism, at all times.



• The qualified individual will be patient focused, possess excellent communication skills, and work well with team members.



• Must also have a high level of comfort and become proficient in utilizing computer systems including electronic medical record systems. 



• Previous experience using electronic medical software, appointment scheduling, and insurance background preferred.

We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program.

PCI is E.O.E. 

Pre-employment drug screen and background check required. 

PCI is a tobacco and drug free workplace.

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