Job Description

About UsWe are an estate planning law firm seeking a professional and organized receptionist to be the first point of contact for our clients. Our practice is dedicated to providing exceptional service to families during important life transitions, and we need someone who can help create a warm and professional atmosphere from the moment clients walk through our door.Key ResponsibilitiesFront Desk Operations Answer and direct all incoming calls professionally Screen and route calls appropriately between intake team and existing client support Greet and welcome clients and visitors Announce client arrivals to appropriate staff members Accept deliveries and coordinate distribution Maintain neat and professional reception areaMeeting Support Prepare conference rooms for client meetings and signings Ensure office is stocked with water, coffee, and supplies Clean and reset conference rooms after meetingsOffice Management Monitor and maintain office supply inventory Stock and organize kitchen and break room areas Handle outgoing mail and courier services Maintain organized filing systems Manage shredding of confidential documents Monitor and restock office equipment (printers, copiers) and report issues Assist with scanning and filing as needed Serve as backup for data entry and call management for legal and intake departmentAdministrative Support Assist with basic calendar management Help maintain office organization systems Support staff with basic administrative tasks as neededQualifications A friendly and positive attitude Experience answering phones and transferring calls Good decision-making skills Ability and comfortability with following directions exactly as provided Ability to maintain a calm and professional demeanor when dealing with (rare) difficult callersWork Environment Professional Office Setting Business professional dress codeNOTE TO APPLICANTSPlease do not call the office introducing yourself or asking for an update. As we work our way through the applications, we will contact you if we are interested in learning more about you.
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Don Shaw Law, PLLC

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