Job Description

Job Description

Job Description

SUMMARY: At the Pest Group, our success depends on our people, productivity, and procedures. As an Office Administrator, you will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The Office Administrator ensures the smooth running of our company’s offices and contributes to driving sustainable growth. As the Office Administrator, you will complete clerical and administrative tasks for the office. Some of your main duties include welcoming and directing visitors, coordinating meetings and appointments, and performing clerical tasks, like answering phones and responding to emails.

ABOUT THE PEST GROUP:

The PEST Group is North America's largest fumigation company. With over 250 years of combined leadership in the industry, The Pest Group has the experience to safely and effectively take care of your pest problems. Specializing in fumigation services, we also provide general pest control and conventional termite control services. We believe in being Accountable, Teamwork, Growth, being Customer Oriented, and being Adaptable.

DUTIES AND RESPONSIBILITIES:

• Ability to work well under limited supervision.
• Answer all incoming calls.
• Communicate via email to our customers.
• Schedule and Confirm phone / online appointments.
• Organize daily Routes.
• Respond to customer needs, requests, and complaints.
• Complete and submit required paperwork which requires reporting to the customers and Corporate.
• Communicate with customers, and branch personnel by phone, in person, and/or in writing.
• Maintains punctual, regular, and predictable attendance.
• Honest, reliable, and accountable.
• Represent the company in a professional manner in all dealings with customers, personnel, and the public.
• Account Receivable.
• Data Entry.
• Filing.
• Time Sensitive information (Meet Deadlines.)
• Interpersonal with an outside organization.
• Other duties assigned.

QUALIFICATIONS:

• Proven success in office administration.
• Superb written and verbal communication skills.
• Strong time-management and multitasking abilities.
• Proficiency with office applications, and aptitude for learning new software and systems.
• Ability to maintain confidentiality of company information.
• High school diploma or equivalent.
• Computer Skills (Word, Excel, Outlook, Quick books.)
• Interpersonal Communication with outside organizations.
• Strong attention to detail.
• Self-motivated.
• Must be Punctual.
• Bilingual speakers are a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Occasionally work near moving mechanical parts
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Additionally remarks regarding work environment: Ability to work in a high-stress environment.

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