Job Description

Duties:


• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.


• Obtain Lab/test results from outside as well as sending standing orders to designated labs


• Processing prior authorizations for various tests MD orders


• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment


• Working closely with providers to coordinate patient care needs


• Providing patients with referrals for continuing care


• Educate patients about medical processes and procedure


Requirements

Qualifications:


• Electronic Medical Records programs,(EPIC Preferred)


• Customer Service Experience


• Multiple Phone Lines/Experience in a fast paced work environment


• Medical Terminology, OSHA and HIPAA training


• Experience with Medicare, HMO and PPO insurance payers


• Excellent verbal and written communication skills required


• Proven problem solving, analytical and decision making skills


• Strong computer skills (Microsoft Word, Excel and Outlook)

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