Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

L2h2L0phbFJaSXR1RVF4dkkrQnFLV2FnQ2c9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Aulani, A Disney Resort & Spa

Security Host/Hostess - Full-Time, $21.90 to $27.40/Hour Job at Aulani, A Disney Resort & Spa

 ...Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents ~ Tuition paid upfront at network schools ~ Free lunch ~ Free parking ~ Free theme park admission... 

Midwest Communications, Inc.

Advertising Digital Sales/Marketing Consultant Job at Midwest Communications, Inc.

 ...ADVERTISING DIGITAL SALES/MARKETING CONSULTANT The Mighty 790 104.7 KFGO, 740 The Fan, Y94, FROGGY 99.9 and 101.9 JACK FM MWC Advertising Fargo-Moorhead We have an immediate opening and an active list available for the right experienced Advertising Digital... 

Aerotek

Field Technician - Oil & Gas Job at Aerotek

 ...skills General labor Installation of devices Cleaning of refinery exhaust Hand tool proficiency Additional Skills &...  ...supportive team. Work Environment Work in the field at different oil/gas refineries, assisting with the cleaning and reapplication of... 

Postman

Principal Technical Recruiter - San Francisco Job at Postman

Principal Technical Recruiter - San FranciscoQualifications Possess 8+ years of recruiting experience, with a focus on product and engineering...  ...the competitive landscape and how to engage top talent in the tech industryProven track record in managing senior stakeholders... 

TruckPro LLC

Store Manager / retail Heavy Duty Job at TruckPro LLC

 ...location and driveline shop with the prime purpose of increasing sales, gross margin, and overall profitability. This position is...  ...years of experience in Operations and/or Sales \n ~ Heavy-Duty industry knowledge and experience (heavy-duty truck parts and/or heavy-duty...