Job Description

New England Wire Products, Inc. (NEWP) designs and manufactures custom display fixtures for clients in the beverage, home center, grocery, convenient store industries, as well as others. We provide our clients with high quality, in-house design, engineering, manufacturing, powder coating, and printing services. NEWP has over 600,000 square feet of manufacturing space across Massachusetts, Georgia, and Maine. NEWP has a salesforce presence nationwide and has been growing steadily over the last 40 years. We are looking for hardworking self-starters who enjoy working in a fast-paced team environment.

New England Wire Products, Inc. has an exciting opportunity available for the position of HR Assistant , working directly under the Human Resources Director. This candidate will be responsible for various administrative tasks within Human Resources and Payroll. We are looking for someone with attention to detail, strong communication skills, ability to maintain confidential records, and has very strong excel skills. This is a great role within our HR team for someone who has a few years’ experience in the field already.

Duties/Responsibilities:

• Administers health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Welcomes guests as the first point of contact for all visitors while maintaining the front desk.
• Maintain and answer all incoming calls directing them to the appropriate party.
• Serve as a trusted advisor and provide guidance to employees and managers on HR policies, procedures, and employment-related matters. Ensure HR policies and procedures are accurately documented, distributed, and adhered to by employees. Provide guidance and clarification to employees regarding HR policies and practices.
• Address employee concerns, resolve conflicts, and conduct investigations as required.
• Promote a positive work culture by fostering open communication, recognition programs, and employee engagement initiatives.
• Maintain accurate and up-to-date employee records in the HR information system (HRIS), including personal information, employment history, benefits, and performance evaluations.
• Assist in the recruitment process by scheduling interviews, conducting background checks, and assisting with onboarding new employees.
• Conducts audits of payroll, benefits or other HR programs.
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Schedules meetings and interviews as requested by the Director of HR.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions. As a company we will be moving to paperless, administrative duties will be heavy until completed.
• Maintain accurate and up-to-date employee records in the HR information system (HRIS), including personal information, employment history, benefits, and performance evaluations.
• Prepares new-employee files, onboarding in the HRIS system, and providing new hire badges when they are entered into the system.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor's degree in human resources or related field and/or equivalent experience.
• One to two years HR related experience.

Optional Skills:

• Bilingual in Vietnamese, Cambodian, Haitian Creole, or Spanish a plus.

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