Front Desk Agent Job at NY HOTEL MANAGEMENT, New York, NY

L2hEN0pLQlJaWXBtRkF4b0lPWnZLV2FrQ0E9PQ==
  • NY HOTEL MANAGEMENT
  • New York, NY

Job Description

Job Description

Job Description

Job description

Seeking Outgoing and Friendly Night Auditor/ Front desk for the hotel, while providing a smooth transition between the evening and morning shifts. This position requires knowledge of accounting skills, and computer skills. Responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: perform and manage standard accounting tasks, handle guest concerns, perform necessary audit tasks, supervise hotel staff, greet guests and assist them with check-in and check-out, answer guest questions, demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

Seeking candidates with Opera Property Management Systems experience.

Other duties include but are not limited to: Perform the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. Including but not limited to: posting of all guest charges & taxes, Verification of all account postings and accuracy of balances, processing of night night audit reports & procedures: Stocks the front desk with daily supplies.Ability to operate multi-line phone. Provides guests with information on local attractions. Resolves or refers to Management all guest concerns, complaints or suggestions in a continuous effort to provide heartfelt care to our guests. Remains current on in-house groups and property events. Respond to customer issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.Maintain preparedness and implement emergency procedures when appropriate to protect the hotel guests, staff and assets.Prepare reports and communications to the Hotel Executive Committee members on night issues/problems and other pertinent information regarding night operations.

All other duties as assigned.

Must be flexible with ability to work overnight hours, holidays and weekends.

Job Tags

Holiday work, Local area, Flexible hours, Weekend work, Day shift, Afternoon shift,

Similar Jobs

People Conquest

Maritime Security Guards (Cruise Ships) Job at People Conquest

NOW HIRING Maritime Security Guards (Cruise Ships)Immediate Embarkation | International Waters By PEOPLECONQUEST HR Recruitment...  ...procedures Requirements: 9+ months in military, police, or private security Fluent English (spoken & written) Clean criminal... 

Scuf

Full Stack Developer Data/AI Intern Job at Scuf

 ...Intern Position Develop and enhance internal engineering tools build dashboards or web apps for product quality tracking, supplier performance, or packaging validation workflows. Integrate data systems connect PLM, ERP, and quality databases into unified reporting... 

White Lodging - The Shepherd Clemson

Sous Chef Job at White Lodging - The Shepherd Clemson

Job Description Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the countrys best cities to live. We know that the hospitality business, like life, is about how you make people...

Lebanon Nursing & Rehab

Senior Regional Social Worker Job at Lebanon Nursing & Rehab

 ...improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term...  ...Grow in your social services career to the management role of Senior Social Worker position. You will be responsible for the education... 

Waste Connections

Equipment Operator Job at Waste Connections

Waste Connections, a leader in integrated waste services, seeks a dedicated Equipment Operator to join our team. This role is crucial for ensuring efficient operation of various heavy equipment used in our day-to-day waste management operations. You will be responsible...