Job Description

SUMMARY:

The Fleet Manager will be responsible for productively utilizing Dart Express' resources to attain customer satisfaction and ensure driver profitability through safe operations, prudent load assignments, and planning.

Schedule: Monday - Friday 7:00am-4:00pm - This is an in office position.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide consultation and expert advice to management on driver productivity and whether or not Business Operating Agreements should be cancelled or continued
• Recognize positive performance of drivers and ensure that documentation occurs on the performance screen of D4000
• Develop and implement a system of building rapport with drivers that promotes profitability, cost savings, and efficiency
• Regularly negotiate load assignments and plan work accordingly
• Counsel drivers with late deliveries or safety compliance problems
• Identify and coordinate drivers in "no-load" situations-evaluate possible action making the best decision after alternatives are reviewed
• Investigate inactive and under producing drivers, resolve these issues by developing a plan and taking appropriate action
• Communicate special instructions and directions for shipment locations
• Communicate messages via email, telephone, and PeopleNet Devices to drivers
• Monitor driver productivity and days available-take appropriate steps to assure company and driver productivity
• Handle driver issues and complaints
• Ensure load optimization application
• Report O, S, and D (Over, Shortage, and Damage) to the Claims Department-work cooperatively with this issue to assure effective management and resolution
• Proactively support the organization's goals and objectives

QUALIFICATION AND EDUCATION REQUIREMENTS:

• High School Diploma is required
• Prior Fleet Management or Dispatching experience is preferred
• The ability to multi-task, work in a fast pace environment, be detail oriented with strong written and oral skills while maintaining effective communication
• The ability to handle stressful situations in a non-confrontational, problem solving manner is required

Dart Transit Company

Job Tags

Monday to Friday,

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