Job Description
Specific Job Functions: - Greet and converse with guests, providing a warm welcome and engaging showmanship while taking cocktail orders.
- Prepare and serve cocktails to customers following hotel guidelines, incorporating safe and impressive flair bartending techniques to enhance the guest experience.
- Perform bottle flips, pours, garnishing flair, and other entertainment skills while maintaining accuracy, speed, and beverage quality.
- Clean and organize bar to Beverage Department standards, ensuring presentation is inviting for guests.
- Prepare orders to replenish stock at the bar to pre-determined par levels.
- Provide exceptional and entertaining service to customers in a high-volume environment.
- Follow departmental cash handling policies and procedures.
- Prepare cocktails for cocktail servers promptly, incorporating small flair touches when appropriate.
- Maintain high standards of service, guest engagement, and safety.
- Maintain bar cleanliness and polish glassware to department standards.
- Clean and organize work station to Beverage and Health Department standards.
- Stand and/or move at a fast pace for periods of up to eight hours or longer.
- Demonstrate knowledge of wine and champagne service, including at table games.
- Leave workstation stocked and cleaned for the next shift.
- Garnish drinks creatively and consistently.
- Ensure correct health and sanitation practices are followed at all times.
- Use correct glassware/stemware according to Beverage Department standards.
- Greet each guest with a smile and a touch of performance flair.
- Acknowledge every guest with a prompt and friendly greeting.
- Handle cash, credit cards, and room charges in accordance with departmental policies.
- Assist new employees with training, including flair basics where applicable, and answer questions.
- Check IDs for guests who appear under 30 years old.
- Replace dirty ashtrays by capping off with a clean ashtray.
- React to management needs for special host requests.
- Inform management of any problems, concerns, or special guest requests.
- Be ethical, professional, and safety-conscious at all times.
- Communicate with Management to keep them informed of all special requests from guests.
- Answer telephone using proper telephone etiquette standards.
- Perform all duties as deemed necessary for the success of the department.
Responsibilities/Qualifications: - Minimum 2-3 years bartending experience in a high-volume hotel, restaurant, or entertainment venue; flair bartending experience highly preferred.
- Ability to perform flair skills (bottle flipping, juggling, creative pours) in a safe, controlled, and guest-friendly manner.
- Must be 21+ years old with valid work authorization.
- Union Crafts (Pour) Card required.
- Outgoing personality with strong communication and guest engagement skills.
- Ability to communicate effectively in English both verbally and in writing.
- Knowledge of ABC laws and responsible alcohol service.
- Professional appearance and demeanor required.
- Must be able to lift up to 25 lbs, stand for long periods, and work quickly in a fast-paced environment.
Additional Requirement: - Flair Bartending Audition: All candidates must complete a live audition demonstrating their flair bartending skills, speed, and accuracy during the interview process.
Equal Opportunity Employer
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For further information, please review the Know Your Rights notice from the Department of Labor.
Job Tags
Shift work,