Express Service Program Manager Job at MSX International, New Jersey

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  • MSX International
  • New Jersey

Job Description

Title: Program Manager

Location: NJ, US

Job Type: Full-time with Benefits  

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice. 

Are you an Automotive Professional and Team Leader of Exceptional Quality!

MSX International is currently seeking qualified candidates to lead our Subaru Express Service Program. Use your expertise to lead a team of Professional Automotive Consultants to expand the Express Service Initiative for one of the most customer conscious automobile manufacturers in North America.

The Subaru Express Service Program Manager will be focused on building and maintaining a highly motivated, results driven coaching team representing our client to grow their Express Service Initiative and to spearhead future programs to improve the overall Subaru Retailer network. This position will work directly with Subaru of America Management, selected Subaru Retailers, and Subaru of America/Subaru Distributor management to grow parts sales, customer satisfaction, and overall Retailer profitability throughout the Subaru Retailer network.

The Subaru Express Service Program Manager will:

  • Oversee and manage regional Team Leaders and Consultant teams
  • Work directly with the Subaru Service Operations & Process Manager to continually advance the Initiative
  • Work directly with the MSX North American Development team to maintain/upgrade the Subaru Express Service Web Portal
  • Attend multiple business conferences annually to promote the viability of Subaru Express Service to the Retailers
  • Drive business results and stay relevant

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Job Tags

Full time, Worldwide,

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