Entry Level Customer Service - WFH Job at Spade Recruiting, Boston, MA

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  • Spade Recruiting
  • Boston, MA

Job Description

divh2Job Title/h2pWere proud to be the only supplemental benefits provider in the world that operates under a 100% union label. For more than 60 years, weve partnered with over 40,000 unions and associations across North America and beyond providing trusted supplemental and permanent benefits to the hardworking families who form the backbone of our communities./ppOur mission is simple yet powerful: to protect, educate, and serve members with benefits they can rely on for life. Every program we offer is designed with one goal in mind helping working families achieve long-term financial security and peace of mind./ph3What Youll Do/h3pAs a member of our team, youll work directly with union members who have requested information about their benefits. Your role is to help them understand their coverage, explain available options clearly, and ensure each family receives the guidance and support they deserve./ppYour primary responsibilities will include:/pulliManaging inbound and outbound communication with union members./liliScheduling and conducting virtual or phone-based appointments./liliPresenting benefit programs in a professional, informative, and engaging manner./liliCompleting digital forms and applications with accuracy and attention to detail./liliMaintaining high standards of quality control and compliance./liliParticipating in ongoing training, mentorship, and leadership development./li/ulh3What Were Looking For/h3ulliStrong communication and interpersonal skills./liliA positive, professional, and people-first attitude./liliExcellent relationship-building and customer service abilities./liliOrganized, team-oriented, and self-motivated work ethic./liliComfort using computers, video platforms, and digital tools./liliPrevious experience in customer service or sales is an asset (but not required)./liliMust be legally eligible to work in the United States or Canada./li/ulh3What Youll Gain/h3ulliComprehensive Benefits Package Full health, dental, and life insurance coverage./lili100% Remote Work Enjoy the flexibility to work from home./liliFlexible Scheduling Design a routine that fits your lifestyle./liliWeekly Pay Monthly Bonuses Consistent income with performance-based incentives./liliRecognition Travel Opportunities Earn all-expenses-paid trips to destinations such as the Bahamas, Cancun, and Las Vegas./li/ul/div

Job Tags

Permanent employment, Remote work, Work from home,

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