Job Description

Job Description

Job Description

Overview:

At Imperial Cleaning, we're more than just a company-we're a family that started small and grew into one of the nation's leaders in commercial cleaning services. For over 25 years, we've been dedicated to providing exceptional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more. Today, with over 1,000 team members, our journey continues with double-digit sales growth year after year.
When you join our family, you'll find a warm and welcoming environment where your ideas and creativity are valued at every level. At Imperial, you're not just an employee; you are part of a community that supports your growth and well-being. We pride ourselves on a supportive and inclusive culture, offering competitive compensation and benefits programs. If you're looking for a place where your contributions matter and where you can grow both personally and professionally, Imperial Cleaning is the perfect place for you. Come be a part of our thriving family-we can't wait to welcome you!

Job Description

Your Key Responsibilities Will Include:

• Establishing strong working relationships with Clients.
• Performing periodic location inspections and reporting findings
• Resolving deficiencies within SLA timeframe.
• Performing walk-through's/estimates with prospective clients.
• Managing and Training Custodial Technician Staff
• Monitoring employee time and attendance.
• Address and resolve any employee concerns
• Managing daily staffing schedules and adjusting accordingly to ensure adequate staffing levels.
• Conducting weekly payroll
• Reporting accidents/injuries to Human Resources
• Partner with the HR/Payroll and Operations teams on related issues
• On-call availability for emergency situations (may include evenings and weekends).
• Creating/managing supply orders and deliveries.
• Submitting service requests to office.

Key Requirements:

• Experience: Prior experience in the commercial cleaning industry is a plus.

• Bilingual Skills: Must be fluent in both English and Spanish to communicate effectively with our diverse team.

• Attention to Detail and Communication: Strong skills in both areas are crucial for success in this role. (Email and phone)

• Results-Oriented: Ability to resolve challenges and handle emergencies quickly and efficiently and at a moment's notice.

• Problem-Solving: Results-driven with the ability to resolve challenges and emergencies quickly and effectively.

• Multitasking: Capable of handling multiple tasks and projects simultaneously.

• Customer Focus: Dedicated to providing excellent service with a positive, can-do attitude.

• Technical Skills: Proficient in administrative and clerical procedures, with a working knowledge of email, spreadsheets, smartphones, and relevant software applications.

• Valid Driver's License - Company Car will be assigned.

Additional Responsibilities:

• Complete any other tasks as assigned by management.

Why You'll Love Working Here:

• Supportive Culture: Thrive in a supportive and inclusive environment where every individual is respected and valued.
• Competitive Compensation and Comprehensive Benefits: We offer competitive pay and a comprehensive benefits package, including 401(k), paid holidays, paid sick leave, supplemental insurance, health insurance, vision and dental coverage, generous PTO time, floating holidays, and access to Working Advantage and Insperity Perks Plus+ to enhance your overall well-being and work-life balance.
• Company Phone/Company Car: Enjoy the convenience of a company phone/company car to stay connected and give you the ability to travel easily for work-related matters.

Applicants must be 18 years of age or older to be considered for employment.

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