Job Description

Position Details: This pivotal role as part of our Sales organization will focus on expanding the company's footprint in Consumer Goods and Retail vertical(s) throughout the Americas region driving profitable growth through new business opportunities and enhancing new & existing client partnerships. The role involves working with great leaders and team with similar vision of expanding the business and service offerings of ITC Infotech to customers.

Areas of Responsibilities:

• As a Director/Sr Director - Business Development, responsible for opening business with new clients across various industries through thorough market analysis to identify trends, opportunities, and maintain consistent opportunity pipelines.
• The role is also responsible for stakeholder management by ensuring that the client or prospect involves ITCI in their Request for Proposal process.
• The individual is responsible for the creation of proposals and Statement of Work (SoWs), in the process coordinating with different stakeholders, such as the multiple delivery units of ITCI, procurement, and legal. She/He performs quantitative analysis to arrive at the win-price recommended including HBU split, and relevant competitor analysis to demonstrate business value to the client and maintain price premium.
• The person in this role creates 'customer map' of named customers with potential / articulated objections to ITCI and recommend action, provides supporting analyses needed during negotiation to articulate business value and win the deal at the right price premium.
• Account Planning and Mining - In this role, you will be allocated accounts to manage. In collaboration with ITCI Service Delivery Units, you will be responsible for mapping business areas for growth within the account. As part of planning, you will leverage the existing client relationships to secure meetings and forge relationships with new customer stakeholders at the C/C-1 level and mine the account via new deals.
• As the face of ITCI, you will be the single point of contact for customer escalations and grievances. Maintain regular contact with customer stakeholders to address pain points and present ITCI’ value propositions. In this role, the individual participates in executive reviews, ensure strategic positioning in presentations, and identify key stakeholders for CSAT to minimize revenue leakage and enhance client satisfaction. Building positive client relationships is crucial for serving as references for prospects.
• As part of the business function of the account, you will oversee the revenue receipt and recognition from the services delivered to the client. You will align with client stakeholders and review account operations periodically to ensure smooth operations.

Experience, Skills and Abilities:

• 15+ years of progressive IT professional services sales experience.
• 5+ years of recent experience selling Transformation projects and services to prospective and existing clients.
• Strong Sales experience in Consumer Goods and Retail industry is required.
• Proven track record of growing portfolio multifold.
• Willingness to travel (as needed) to support new & existing customer opportunities and relationships.
• Driven and self-motivated with an entrepreneurial spirit and ability to collaborate with multiple external & internal teams to solve complex business challenges.
• Excellent verbal and written communication in the English language.
• Experience supporting deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals.

Primary Location: Chicago, IL USA. Remote work option is not available

This is a Full-time position with annualized salary with comprehensive benefits

About Us: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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