Job Description

GiGi’s Playhouse, Inc. — National Office (Hoffman Estates, IL | Remote) 

About GiGi’s Playhouse 

GiGi’s Playhouse is a twenty-two-year-old, fast-growing national organization dedicated to changing the way the world views Down syndrome and promoting global acceptance for all. With 60+ locations across North America and a goal to grow by 20% annually, we provide FREE, life-changing therapeutic, educational, and career training programs to individuals with Down syndrome and their families. In 2024 alone, we delivered 340,000 hours of programming. Learn more at  

Position Overview 

We are seeking a  Digital Designer  to join our Corporate Headquarters Marketing Team. This is a  design-first role  focused on creating compelling, on-brand digital and print assets that elevate GiGi’s Playhouse’s presence, strengthen engagement with families, volunteers, and donors, and ensure a cohesive visual identity across a national network. 

In addition to core graphic design responsibilities, this role supports the execution of website updates and email communications using established platforms and templates. The ideal candidate is a strong visual designer who is comfortable working within WordPress (including Beaver Builder), executing email designs in Marketing Cloud, and collaborating closely with marketing leadership to bring campaigns to life. 

This role is both strategic and hands-on, balancing creative innovation with efficient execution across web, social, email, and print. The Digital Designer will work closely with the VP of Marketing and the broader marketing team to support national initiatives, provide design support to Playhouses across the network, and maintain a vibrant, engaging digital presence that reflects GiGi’s Playhouse’s mission and brand standards. 

Key Responsibilities 

Design & Creative Execution 

• Design high-quality digital and print marketing assets, including: 
• Social media graphics 
• Brochures, flyers, and print collateral 
• Event and campaign branding 
• Promotional merchandise 
• Create and maintain a growing library of Canva templates for Playhouses across the network. 
• Ensure all materials align with GiGi’s Playhouse brand standards, visual identity, and voice. 

Web & Digital Production (Support Role) 

• Support the web designer by building and updating webpages within WordPress. 
• Assist with maintaining the GiGi’s Playhouse Headquarters website and supporting content updates across the Playhouse Network websites. 
• Collaborate with the web designer, developers, and marketing team to ensure accurate execution, functionality, and visual consistency across digital platforms. 

Email & Campaign Support 

• Design email templates, banners, and visual assets within Marketing Cloud. 
• Execute email newsletters and campaign communications in collaboration with marketing leadership. 
• Support national marketing campaigns and segmented communications for specific audiences across the network. 

Marketing Operations & Collaboration 

• Respond to internal design and web requests submitted through Zendesk. 
• Provide visual support for social media and other digital touchpoints as needed. 
• Partner closely with the VP of Marketing and PR and cross-functional teams to support organizational initiatives. 

Project Management & Execution 

• Manage multiple design projects simultaneously while meeting deadlines and quality standards. 
• Prioritize tasks effectively in a fast-paced, high-output environment. 
• Adapt to shifting priorities while maintaining attention to detail. 
• Stay current with design trends, tools, and best practices to continuously improve output. 

Qualifications 

• Bachelor’s degree in Graphic Design, Visual Communication, or related field. 
• 3+ years of professional experience in graphic and digital design, with a strong portfolio demonstrating both digital and print work. 
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva. 
• Familiarity with WordPress or other CMS platforms; comfortable learning new tools. 
• Strong communication, time management, and organizational skills. 
• Detail-oriented with an ability to take feedback and iterate quickly. 
• A self-starter who thrives in a collaborative, mission-driven TEAM environment. 

Core Competencies 

• Strong work ethic 
• Creativity & Innovation – Brings fresh ideas to engage and inspire. 
• Collaboration – Works well across departments, w/ Corporate HQ, and w/ Playhouse network staff. 
• Efficiency – Produces high-quality output with minimal wasted effort. 
• Adaptability – Comfortable with change and able to manage shifting priorities. 
• Calm Under Pressure – Maintains performance in a fast-moving environment. 
• Technology – Embraces digital tools and troubleshooting with ease. 

Who Is This Role For 

This role is ideal for a  design-first professional  who enjoys using creativity to support a meaningful mission in a collaborative, fast-paced environment. 

You’ll thrive in this role if you: 

• Enjoy creating polished digital and print designs within established brand systems. 
• Are comfortable supporting web and email execution using tools like WordPress, Beaver Builder, and Marketing Cloud. 
• Can manage multiple projects while staying organized and detail-oriented. 
• Value collaboration and take pride in supporting a national network with consistent, on-brand visuals. 

This role may not be the best fit for candidates seeking a highly specialized web development or coding-focused position. 

Reports To 

VP of Marketing & PR 

GiGi’s Playhouse Core Values 

• Enthusiasm – Bringing positive, high energy to our work. 

• Best of All – Continuously improving ourselves and our work. 

• Get It Done – Blasting through barriers with determination and creativity. 

• Believe – In ourselves, our mission, and what we can achieve together. 

• Locally Concerned, Enterprise Minded – Leveraging collective strengths across the network. 

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