Job Description

Grand Mission Dentistry:
We are a growing dental practice looking for a friendly and communicative team member who is a critical thinker, great communicator, and has excellent customer service skills who wants to be part of a dynamic, growing practice. Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members, and the community.

• Computer skills, knowledge of open dental is a plus but mainly wanting experience with computers
• Our office is looking for someone who has attention to detail.
• With great communication skills.
• A bubbly outgoing personality.
• With excellent customer service who always puts patient care as a primary goal.
• Must be punctual, proactive, a team player, and a thorough communicator! Keep the doctor, back team aware of changes to the schedule.
• An efficient multi-tasker is a plus!

Some Duties of Treatment Coordinate:

• Greeting & checking patients in, verifying paperwork, consent forms.
• Answer and respond to telephone calls with a professional and friendly tone.
• Verify patient insurance is entered correctly before presenting
• Creating value of the treatment plans being presented
• Providing support to other team members of the office as needed.
• Knowledge of basic dental insurance, obtaining breakdowns, entering into software correctly, and how to apply for the patient's appointment.

Some Duties of the Treatment Plan Coordinator:

• Able to calculate fees for treatment based on various fee schedules and plans accurately.
• Assist patients with financing options, insurance questions and treatment concerns.
• Following up on pending treatment plans to help assist patients. 
• Notify patients when pre-estimates come back and schedule appointments after making proper financial arrangements.
• Prepare in advance treatment consent forms, including surgical, endodontic, and general consents.
• Record chart entries from phone or in-person conversations when appropriate.
• Manage doctor charts for treatment plans, treatment conferences, letters and phone calls.
• Prepare financial treatment plans and present plan options to patient at end of their appointment.
• Assist with posting correct treatment codes for billing insurance.
• Update insurance information on all patients at all times.

Requirements:

• Dental Experience Preferred.
• Knowledge of Dental Terminology and Basic Insurance.
• Experience with dental insurance and background required.
• Speaking a second language is a plus!

Benefits:

• $750 Sign on Bonus (given after 6 months employment).
• Helping people every day.
• Paid Holidays and PTO.
• Health and Dental Benefits.
• 401k.

If this sounds like you please email us your resume to grandmissiondentistry at gmail.com with the subject heading as either Receptionist or TxPlanCoord. To qualify for the bonus, please send a 2nd email to jill @ grandmissiondentistry.com with the subject as "bonus me". Must send the 2 emails to qualify. Thank you!

Our office philosophy is all about patient care and service. We are all about patient education and empowering patients to make the best choice for themselves. We offering all facets of dentistry including sedation dentistry, pediatric, general, as well as specialized treatment including implant dentistry, reconstructive dentistry, and cosmetics.

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