Job Description

Job Description

Job Description

JOB PURPOSE:

The Dental Practice Manager is responsible for overseeing the daily operations of the dental clinic, ensuring compliance with federal, state, and local regulations, and managing the staff, budget, and inventory of the dental department.

Essential Job Functions include, but are not limited to:

1. Satisfies Core Competencies

· Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements.

· Foster a collaborative and supportive team environment.

2. Practice Management

· Oversee and monitor the daily workflow and schedules of the dental staff, including hygienists, assistants, and receptionists.

· Develop and execute plans to improve daily operations of the Dental Clinic ensuring maximum

productivity, operational excellence & efficiency

· Develop and implement policies and procedures for the dental clinic, in accordance with the FQHC's mission, vision, and values.

· Ensure compliance with OSHA, HIPAA, and other federal, state, and local regulations and standards.

· Manage dental production, schedule management, monitor expenses, and prepare reports in collaboration with Dental Director

· Establishes parameters and assures implementation of patient scheduling procedures to meet goals

· Maintain and order dental supplies, equipment, and inventory, and ensure proper maintenance and calibration of dental instruments.

· Schedule and confirm appointments, verify insurance eligibility, and collect payments from patients.

· Handle patient complaints, concerns, and feedback, and resolve any issues in a timely and professional manner.

· Coordinate with other departments and external partners, such as medical, behavioral health, pharmacy, laboratory, and referral agencies, to ensure integrated and comprehensive care for the patients of the FQHC.

· Participate in quality improvement initiatives, staff meetings, trainings, and continuing education programs.

· Perform other duties as assigned by the FQHC director or dental director.

Required Education:

· Associate or bachelor’s degree in dental hygiene, dental assisting, or related field.

Skills, Licensure, and Knowledge Requirements

· Minimum of three years of experience in dental practice management, preferably in a FQHC or community health center setting.

· Current certification or license in dental hygiene, dental assisting, or related field, as required by state law.

· Knowledge of dental terminology, procedures, and coding.

Physical Demands :

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach.

· Specific vision abilities required by this job include close vision requirements due to computer work.

· Light to moderate lifting is required.

Work Environment:

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Moderate noise (i.e., business office with computers, phones, and printers, light traffic).

· Ability to work in a confined area.

· Ability to sit at a computer terminal for an extended period.

Travel or Special Requirements:

Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties.

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