Customs Brokerage Agent Job at Expeditors, El Paso, TX

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  • Expeditors
  • El Paso, TX

Job Description



“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals
  • 300+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description



A Brokerage CSR will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.

  • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
  • Track and Trace international shipments
  • Ensure smooth, accurate and timely submission of US Customs entries to obtain timely clearance of cargo from US Customs and Participating Government Agencies
  • Timely dispatch of freight to truckers and coordinate delivery
  • Ensure accurate and timely client and service provider billing
  • Identify and manage exceptions while identifying opportunities for continual improvement in processes
  • Understand all the elements of the import customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
  • Ensure compliance at all times by following government regulations and company policies

Qualifications

  • Minimum of 1 year of Customs Brokerage Experience with good knowledge of brokerage process and interactions with government agencies preferred
  • Experience with working with truckers, terminals, forwarders and carriers preferred
  • Driven and motivated to continue a career in international logistics
  • Must be able to work out of the El Paso office
  • High School Degree or equivalent required
  • Must be legally authorized to work in the United States
  • Must not require future sponsorship for employment visa
  • Must have the ability to work overtime in support of the department's needs
  • Fluent in English and Spanish, both written and verbal, preferred
  • Good computer skills (Word, Excel, and familiarity with PowerPoint)
  • Familiarity with 10-key usage
  • Ability to multi-task and prioritize throughout the workday while remaining focused and organized
  • Demonstrated ability to be proactive in thought and action
  • Strong organizational skills
  • Analytical with a strong attention to detail
  • Effective interpersonal skills, including proven ability to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results
  • Ability to work independently and in a collaborative team environment
  • Willing to pitch in and help on last-minute projects or assist team members
  • Excellent written, verbal, and interpersonal communication skills
  • Has a demonstrated strong work ethic, and reliability
  • Comfortable working in a professional business environment
  • Proven ability and desire to learn new software and technologies
  • Successful candidates must pass a background check

Desired

Qualifications

:

  • Undergraduate Degree Preferred
  • Customs Brokerage License or actively pursuing 
  • Customs Brokerage Experience with good knowledge of brokerage process and interactions with government agencies

Reporting Structure

  • Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information



Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company

Job Tags

Holiday work, Full time, Worldwide,

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