Customer Service Representative Job at Safeway Supply, Inc., San Antonio, TX

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  • Safeway Supply, Inc.
  • San Antonio, TX

Job Description

We are looking for a pleasant Customer Service Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

Responsibilities

Greet guests and welcome them into the office

Answer questions, address complaints and give suitable information

Answer all incoming calls and redirect them or keep and distribute messages

Check, sort and forward e-mails

Process daily invoicing and credits

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Take up other duties as assigned (travel arrangements, appointment schedules etc.)

Requirements

Proven experience as customer service representative or relevant position

Familiarity with the use office machines (e.g. fax, printer etc.)

Thorough knowledge of customer service, office management and basic bookkeeping procedures

Excellent knowledge of MS Office (especially Outlook and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Good problem-solving skills

Fluency in English; Ability to speak Spanish a plus

Benefits

Bonuses

Medical/Health Insurance Plan

Sick Leave

Vacation Leave

Job Tags

Permanent employment,

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