Job Description
Our client, a leading manufacturing of everyday house hold items, is currently adding a Vice President of Operations to their team. This role will oversee one Warehouse and 3PL Partners.
This role is responsible for ensuring all operational functions-from warehouse and 3PL performance to office administration and drop-ship fulfillment-work seamlessly to support business growth and customer satisfaction.
Responsibilities:
- Provide executive oversight of all operational functions across warehouse and 3PL partners nationwide.
- Drive cost-efficiency across all warehousing, logistics, and administrative processes.
- Establish and monitor KPIs
- Lead and support the office administrative team, ensuring smooth coordination between sales, operations, logistics, and finance.
- Implement and ensure work flow optimization
- Ensure administrative procedures are standardized, auditable, and integrated with ERP and reporting systems.
- Oversee and continuously improve e-commerce drop-ship operations
- Ensure operational readiness to meet the requirements of major retail and e-commerce partners (Amazon, Walmart.com, The Home Depot, etc.).
- Monitor fulfillment accuracy, turnaround time, and cost efficiency for all drop-ship programs.
- Partner with the retail fulfillment, client experience, and marketing teams to ensure smooth operational execution of new e-commerce initiatives.
- Identify process automation or system integration opportunities to streamline e-commerce fulfillment.
- Oversee Warehouse and Operations Managers to ensure adherence to safety, compliance, and cleanliness standards.
- Maintain robust safety programs, audits, and corrective actions per OSHA and company standards.
- Oversee analysis of inventory movement and product velocity to guide layout, slotting, and storage optimization.
- Ensure inventory accuracy and visibility through disciplined ERP processes.
- Collaborate with purchasing and sales to align stocking strategies with demand, seasonality, and e-commerce needs.
- Serve as the operational owner of SysPro ERP, ensuring high data integrity and efficient workflows.
- Develop, implement, and manage the operations budget, maintaining financial discipline across warehouse, logistics, and administrative areas.
- Oversee all 3PL partnerships, ensuring contractual compliance, service-level adherence, and cost efficiency.
- Conduct quarterly performance reviews and drive continuous improvement initiatives with logistics partners.
Requirements
- 8+ years of progressive experience in operations, logistics, or supply chain leadership
- Experience overseeing both traditional warehouse operations and e-commerce / drop-ship fulfillment programs.
- Proven success managing multi-site operations and 3PL relationships.
- Strong financial acumen with experience building and managing operational budgets.
- SysPro ERP Experience
- Ability to work in-office
- Track record of establishing structure, KPIs, and continuous improvement processes.
- Bachelor's degree required; MBA or certifications (APICS, Lean, Six Sigma) a plus.
* Subject to any applicable laws to the contrary, this employer may require all employees to be fully vaccinated for COVID-19 as a condition of their employment. Candidates are advised that proof of vaccination may be required as a condition of employment."
Co offers career progression, top tier benefits package, bonus
Job Tags
Work at office,