Job Description

Overview The City of Baldwin Park Police Department is seeking qualified candidates for the position of Community Service Officer (CSO). This dynamic, non-sworn role supports public safety efforts through the enforcement of City codes and ordinances related to parking, nuisance abatement, abandoned vehicles, and more. CSOs perform a variety of field and administrative duties including issuing citations, providing traffic control, collecting fees, and assisting the public at the front counter. The ideal candidates will have strong communication skills, the ability to work independently in varying conditions, and a commitment to community service. The Community Service Officers are required to work varying work schedules depending on the needs of the department, with schedules adjusted periodically. May involve fixed or rotating shifts, including holidays, weekends, evenings, and extended hours when required. Compensation and Benefits The top step for this position is currently $73,332.12. A 3% COLA in July 2026 will bring the top step to $75,532.08. The City of Baldwin Park offers an excellent benefits package with monthly health benefits contributions, bilingual pay, training pay, certificate pay, longevity pay, education pay, tuition reimbursement, and more. Recruitment Status This is a continuous recruitment and will remain open until filled. Applications will be reviewed in the order received. For earliest consideration, apply now. The recruitment may close with or without prior notice. First review of applications: Thursday, September 25, 2025. About the Department The Baldwin Park Police Department is dedicated to providing residents with a safe environment to live and work. This commitment to service is a tradition upheld by the men and women who serve Baldwin Park and is reflected in all aspects of the department’s day-to-day operations. In addition to regular duties of traffic and law enforcement, the department strives to assess the needs of the City and, working in partnership with area residents, address those concerns. Summary Under general supervision, performs a variety of non-hazardous duties in a non-sworn capacity in support of Police Department operations, services, and functions, including patrol, traffic control, parking enforcement, community policing, records, and investigations; may perform other duties based on department needs and special assignments. Essential Duties and Responsibilities Provides visible uniformed presence/patrol in City parks and other locations as a crime deterrent; may investigate quality of life complaints and initiate nuisance abatement investigations; cites violators; monitors locations; prepares reports. Investigates and completes crime reports in the field when appropriate; prepares reports; investigates selected traffic collisions and other incidents as assigned. May investigate cases such as missing persons, adult/juvenile misdemeanor arrests, status offenders, and lost/found property; provides limited advisory assistance and referrals to victims and families. Issues parking citations; enforces laws for non-moving vehicles; assists in identifying/removing/impounding stolen or abandoned vehicles; assists stranded motorists; performs traffic control; reports hazards. May collect and preserve evidence following established procedures; inventories and tags evidence. Conducts Neighborhood Watch and other crime prevention programs; participates in department events; liaises with agencies; creates informational materials and public service announcements as needed. Provides information to the public regarding departmental policies; creates records of crime reports and complaints; may testify in court. Performs general clerical tasks related to non-hazardous duties, including typing and operating office equipment and a police radio. Supports the relationship between the City and the public by demonstrating courteous and cooperative behavior; maintains confidentiality; performs other duties as required. Knowledge and Abilities KNOWLEDGE OF: English usage, spelling, grammar, punctuation, and arithmetic; effective public relations; basic functions of a municipal law enforcement agency; principles of customer service; geography of the City and surrounding areas. ABILITY TO: Operate a department vehicle safely; learn and apply basic criminal, traffic, and civil law; understand and apply codes and regulations; learn automated systems; deal constructively with conflict and stress; follow directions; write clear reports; work independently and cooperatively. Education, Training, and Experience Guidelines Any combination equivalent to experience and education that would provide the required knowledge and abilities would be qualifying. A typical path includes: High School Diploma or GED. AA Degree in a related field is desirable. One year of clerical experience involving public contact, preferably in a law enforcement agency. Licensing and Certification Possession of, or ability to obtain, a valid California Driver’s License. POST PC 832 (Powers of Arrest) certification or successful completion within three months of hire. Physical Demands and Working Environment Work is performed in an office and field environment; may stand, sit, and walk for prolonged periods. May be exposed to loud noises, extreme temperatures, and inclement weather. Must be available for varying schedules, including holidays, weekends, evenings, and extended hours. May lift up to 50 pounds. Additional Information Applications must be submitted online. Resumes are not accepted in lieu of a city application. The City is an Equal Opportunity Employer. The City reserves the right to modify or revoke any provision of this bulletin without notice. A Police Department background investigation will be required for successful candidates, including criminal history check, drug screen, medical exam, and DMV record review. For technical issues with applications, contact NEOGOV applicant support. The City of Baldwin Park is an Equal Opportunity Employer. #J-18808-Ljbffr Baldwin Park, California

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