Job Description

Job Description

Job Description

About the Role

We are seeking an experienced, hands-on Assistant General Manager to support the daily operations of our residential community. This key leadership role ensures our location runs efficiently, safely, and in alignment with our HOA’s mission and standards. If you excel at operational oversight, team leadership, and delivering an exceptional resident experience, we want to meet you.

 

Key Responsibilities

Operational Leadership

• Oversee daily operations across assigned departments.
• Serve as acting leader of the location when delegated by the General Manager.
• Develop and enhance operational policies and procedures.
• Lead short- and long-term planning aligned with community goals.
• Manage budgets, control spending, and ensure fiscal responsibility.
• Ensure compliance with HOA governing documents, local regulations, and state/federal laws.

Safety & Security

• Direct all safety and security operations for residents and guests.
• Supervise onsite security personnel and vendors.
• Coordinate with law enforcement, fire, and emergency agencies.
• Review incident reports and implement proactive safety measures.
• Participate in monthly safety inspections.

Landscaping & Grounds

• Oversee landscape and irrigation contractors.
• Ensure common areas, greenbelts, and open spaces meet community standards.
• Manage seasonal landscaping plans, tree maintenance, and water conservation efforts.
• Conduct routine inspections and address resident concerns regarding grounds.

Facilities & Equipment

• Direct maintenance and repairs of buildings, facilities, and community equipment.
• Develop preventive maintenance schedules and ensure regulatory compliance.
• Coordinate capital improvement projects with contractors and engineers.
• Lead contract management for facility-related services.

Resident Services

• Supervise the Resident Services Department to ensure timely support for residents.
• Oversee work orders, building repairs, and service requests.
• Maintain strong communication between residents, management, and the Board.

Leadership & Team Management

• Recruit, train, and supervise staff and contracted service providers.
• Promote a culture of teamwork, professionalism, and accountability.
• Conduct performance evaluations and staff development.
• Lead departmental meetings to align teams with operational objectives.

 

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Facilities Management, Public Administration, or related field.
• Minimum of 5 years of progressive management experience in operations, facilities, or community association management.
• Required certifications: CMCA and AMS ; must be actively pursuing PCAM .
• Experience in senior living, residential HOA, or hospitality settings preferred.
• Demonstrated success managing budgets, contracts, vendors, and multidisciplinary teams.

Skills & Abilities

• Strong understanding of HOA/community association operations and safety protocols.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems.
• Strong customer service orientation and problem-solving ability.
• Flexibility to work evenings or weekends based on community needs.
• Commitment to maintaining required certifications.

 

Physical Requirements

• Ability to walk or stand for extended periods during inspections.
• Ability to lift up to 25 lbs occasionally.
• Comfortable working in both office environments and outdoor conditions.

Please call/text Jennie: 626-290-7328 and send resume to jennie.suguitan@bbsi.com

BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

California applicants: to see how we protect your data, visit our website at -notice-california-applicants
INDIE

Company Description

BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
California applicants: to see how we protect your data, visit our website at -notice-california-applicants.

Company Description

BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\nCalifornia applicants: to see how we protect your data, visit our website at

Job Tags

Contract work, Temporary work, For contractors, Seasonal work, Work at office, Local area, Weekend work, Afternoon shift,

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