Job Description

Job Description

Job Description

JOB TITLE: Administrative Assistant

DEPARTMENT: Contract, Licensing & Commission

REPORTS TO: Contract, Licensing & Commission Manager

AVAILABLE LOCATION: Monrovia, CA

FSLA: ☐exempt ☒ non-exempt

GENERAL FUNCTION / SUMMARY

We are seeking a detailed-oriented administrative assistant to support our Contract, Licensing & Commission department in Monrovia, CA. This entry-level position requires strong organization skills and a passion for delivering exceptional customer service.

MAJOR DUTIES AND RESPONSIBILITIES

1. Assist our life agents in obtaining contracts, appointments, and commission with various carriers
2. Ensure our life agents follow local, state, and federal laws to be in compliance
3. Act as a liaison between agents and insurance carriers, ensure both interests are properly represented
4. Maintain database or e-filing and keep all agents' contact information up to date
5. Ensure round-the-clock contracts are available to corresponding agents
6. Obtaining our life insurance agents production report in a timely manner
7. Other clerical duties requested by the Contract, Licensing & Commission Manager
8. Handle sensitive information with the highest degree of integrity and confidentiality
9. Perform other tasks as assigned.

BASIC QUALIFICATIONS

• Bilingual in Mandarin Chinese is required.
• At least 1 year experience in office administration.
• Professional phone etiquette, positive attitude, and high level of patience in customer service.
• Demonstrate excellent time management and prioritization skills.
• Ability to multitask, work independently, and use discretion surrounding sensitive information.
• Excellent organization skills and attention to detail.

WHAT WE OFFER

• Salary starting from $21.92 ~ $24.23/hour and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development and growth opportunities.

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